Scheduling

Manage your calendar, automatically send appointment confirmations and reminders, let patients request appointments online and more—with or without an integrated PMS.

MaggieBlackwell

OfficeManager,GerleczDentistry

Everything you need for effective staff and patient communication.

Reduce no-showsMore on-time appointmentsReactivationAddress cancellationsGrow your practiceOnline SchedulingFill more gapsFollow up

Reminders and Confirmations

Automatically send patients custom appointment reminders by text. Then, patients can easily confirm or decline and Weave will update your calendar with their response.

  • Free up your staff from manual reminder calls.
  • Personalize each reminder with name, dates and more.
  • Reach patients how they prefer with texts and/or emails.
  • Easily identify confirmations and cancellations using sentiment analysis.
  • Positive sentiment analysis for confirmations. (text messaging only)

Text Confirmations

Let patients easily confirm appointments over text. From there, Weave will automatically assess the sentiment of their message and let you know if they plan to arrive, reschedule, or cancel.

  • Automatically reply to confirmations
  • Easily analyze sentiment
  • Stay connected with patients

Reactivation

Identify unscheduled patients, then draft a text or email to send in bulk or directly to individual patients, all using Weave. It’s never been easier to bring back patients for appointments.

  • Sent from your office number
  • Personalized with dynamic fields (name, phone number, office location)
  • Customize timing for each message
  • Fine-tune by segmenting: appointment type, status, practitioner, & location

Rescheduling

Automatically text patients when they cancel to reschedule their appointments. Then, you text them a link to book on your website to easily keep your schedule full.

  • Automatic rescheduling text after cancellation
  • Personalized with dynamic fields (name, phone number, office location)
  • Fine-tune by segmenting: appointment type, status, practitioner, & location

Request Reviews

Send review requests to your patients right after their appointments, so their great experiences in your office are fresh and you earn more five-star reviews.

  • Send manually
  • Schedule send
  • Link sent over text
  • Send automatically

Online Scheduling

Let patients request appointments right from your website or Google listing, then approve them at your team's convenience to keep a full, efficient schedule.

Waitlist

Keep a list of patients who want earlier appointments on a Waitlist for easy access. Then, when other patients cancel, you can let patients on your Waitlist know, so they can fill in the gap.

Follow-ups

Keep patients engaged after their appointment with customizable follow-up messages. Use them to request feedback or send after-care instructions specific to their visit. Filters and dynamic fields allow you to customize messages for any scenario, any audience, or any type of service.

See Weave Online Scheduling in action.

Hear from the real people that use Weave to create better experiences every day.

[With Weave] our patients communicate with us much more effectively. Prior to Weave, our reminder system was often incorrect (for patients with multiple procedures, our previous technology would send one reminder for the LAST service, meaning patients often showed up after missing most of their appointment.) Weave sends one reminder for the FIRST service, and patients can confirm or cancel directly with Weave. Our scheduling has never been more accurate and manageable.

Cody Spelman

Accounts Manager, Shephard Chiropractic Clinic on G2

Weave has been critical to managing the office and scheduling patients. I save between 2-3 hours a day confirming appointments, and I’m able to fill more last-minute cancellations.

Maggie Blackwell

Office Manager, Gerlecz Dentistry

Prior to Weave we did not have the schedule confirmation capability that Weave uses. Our daily patient volume makes calling for each patient appointment confirmation nearly impossible. It is so nice to look at the Weave schedule and quickly see if patients have confirmed – especially if they are late to the appointment right before lunch or the end of the day. We have a better chance of knowing if they will be coming (even if they are late) based on their confirmation status.

Audrey Flakoll

Office Manager, Ashcraft Orthodontics on G2