Reminders that bring in more on-time appointments.
Set up and schedule customizable appointment reminders that send automatically and let your patients confirm via text or phone call.
Everything you need for effective staff and patient communication.
Reminders and Confirmations
Automatically send patients custom appointment reminders by text, phone call or email. Then, patients can easily confirm or decline and Weave will automatically update your calendar with their response.
- Free up your staff from manual reminder calls.
- Personalize each reminder with name, dates and more.
- Reach patients how they prefer with texts and/or emails.
- Easily identify confirmations and cancellations using sentiment analysis.
- Positive sentiment analysis for confirmations. (text messaging only)
Offices using Weave see 9 more on-time patients per week*.
*On average, as reported by Weave customers.
Recall & Reactivation
Sort patients by scheduled/unscheduled, then draft a text or email to send in bulk or directly to individual patients, all using Weave. It’s never been easier to bring back patients for appointments.
- Sent from your office number
- Personalized with dynamic fields (name, phone number, office location)
- Customize timing for each message
- Fine-tune by segmenting: appointment type, status, practitioner, & location
Waitlist
Organize your patients in Waitlists and automatically notify them when there’s an opening, helping you quickly and easily fill gaps and treat more patients.
- Close schedule gaps
- Treat more patients
- No more manual calls or postcards
Rescheduling
Automatically text patients when they cancel to reschedule their appointments. Then, you text them a link to book on your website to easily keep your schedule full.
- Automatic rescheduling text after cancellation
- Personalized with dynamic fields (name, phone number, office location)
- Fine-tune by segmenting: appointment type, status, practitioner, & location
Hear from the real people that use Weave to create better experiences every day.
Automated appointment reminders not only help us, but they help the patients as when some get appointment reminders, they realize they need to reschedule and call us...We keep our no-shows down with this functionality. We probably have 5-10 appointments a day that we are rescheduling. Funny enough, some patients change their mind when they learn we are 3+ months booked out.
Sarah Larsen
Office Manager, Parkway Dental Associates
We love how it integrates with our dental software. Great system that saves time and money connecting with our patients via text and email. The automated appointment confirmations save time and money for both the practice and our patients.
Greg Goodreau
Office Manager, Parkway Dental Associates
Weave has cut down on reminder phone calls a great deal. Being able to check texts from patients after hours and on weekends helps too...
Terese Meredith
Financial Coordinator, Schmakel Smile Design
Frequently Asked Questions:
When are appointment reminder texts usually placed to patients?
When you set up an appointment reminder through Weave, it will default to the day before the appointment at 10:00 am, but you can adjust reminders to be sent any number of days or hours before an appointment. You can also set multiple reminders for the same appointment.
How do you send an appointment reminder?
Within Weave, you can create automatic appointment reminders by selecting “Auto-Reminders” in the settings. From there, you can create and customize your reminders to be sent to patients automatically before their appointments.